Snuneymuxw Hulit Lelum – Health Centre

Health Centre Front Desk:  250-740-2337
Health Centre Doctor’s Appointment Line:  250-740-2345
Health Centre Confidential FAX:  250-740-2360

Forest Fog

Vision: It is our vision that Snuneymuxw is a strong and healthy community where our people live in mutual respect and according to the teachings of our traditions and culture.

Mission: It is our mission to facilitate emotional, physical, spiritual and mental well-being while building capacity in the community to provide a healthy future. The Snuneymuxw Health Centre believes in fostering the integrity that encompasses all generations and embraces our culture.

Values: The Snuneymuxw Health Centre Team values every person’s right to receive health care that is respectful and fair as provided through culturally appropriate and mutually accountable practices.

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The Snuneymuxw Health Department supports adults, elders, children, and families who live on and off reserve.

Established in 1995, Snuneymuxw hulit lelum is an accredited Medical and Wellness Centre that helps restore wellness, culture, and connection within the Snuneymuxw community. Health currently provides preventative, reactive and medical advocacy services for SFN members.

Our supports include:

 

Snuneymuxw hulit lelum
1451 MacMillan Road, Nanaimo, BC

Health Centre Front Desk:  250-740-2337
Health Centre Doctor’s Appointment Line:  250-740-2345
Health Centre Confidential FAX:  250-740-2360

Mental health and wellness counselors support family relationships, substance abuse challenges, grief and loss, and other needs.

Looking to connect with an SFN counselor?

Here are the steps:

  1. Call SFN Hulit Lelum and ask to speak with a counselor at 250-740-2337.
  2. We connect you with a counselor.
  3. We book your first appointment and look forward to welcoming you.

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Looking for substance use and harm reduction support? Please visit www.snuneymuxw.ca/healing

We help parents and guardians with the health of their children.

Please call 250-740-2337 for more information.

Youth Centre and Programming

Opportunities for young people to engage with peers and learn about healthy and creative ways to live their best lives.

The Snuneymuxw Youth Centre is designed to help SFN community youth get together for fun and new experiences.

Outdoor activities include:
Soccer, Lacrosse, B-Ball, Jail Tag and more!

Indoor activities include:
Arts & Crafts, Computer time, Ping-Pong, Movies and Board Games, Weekly Boxing & Hip-Hop Dancing and more!

We also lead trips and activities for the youth throughout the year.

Contact:
Falicia Dennis, SFN Youth Program Lead
faliciad@snuneymuxw.ca

Elder's Care

The goal of the Elders Care program is to provide optimum care and resources for Snuneymuxw Elders.

Whenever possible, we walk with the Elders in our families. In addition to the pleasure of the company of our Elders, it is a chance to contribute to the increased quality of their precious lives.

The Elders Care program focuses on providing resources and aid to:

  • help our Elders interact with each other and in the community
  • assess care required
  • help them find needed services and
  • provide teaching sessions to aid in their journey.

Contact:
Kate Good, Crisis Support & Wellness and Elders Coordinator
kateg@snuneymuxw.ca

Children and Youth

The goal of the Children and Youth programs and services are to create optimum health for all Snuneymuxw children and youth.

The program objectives are:

  • Help parents with information on improved health and development of children.
  • Make sure children are immunized;
  • Improve diet, prenatal health and breastfeeding;
  • Improve diet of infants in their first 12 months;
  • Provide young people with opportunities for peer interaction while learning about healthy lifestyles.

Contact:
Falicia Dennis, Youth Program Lead
faliciad@snuneymuxw.ca

Non-Insured Health Benefits

This department is intended to ensure full access for Snuneymuxw people to the provincial healthcare system.

This is achieved through the registration of community members for physician, hospital and other medical services through the provincial Care Card program.

Additionally, non-insured health benefits are available to all First Nations people regardless if they live on or off-reserve for:

  • prescription drugs
  • dental care
  • optical services 
  • medical equipment and supplies

These benefits can be received either directly from service providers or (in the case of medical equipment and supplies) through Inter Tribal Health Authority.

Snuneymuxw manages its own medical transportation program through the work of our Non-insured health benefits Clerk. In addition to assisting our people register under the Care Card program, they help with travel to scheduled medical appointments either directly using the Health Centre vehicle or by arranging travel subsidies for distant appointments.

Contact:
Regan Seward, Non-Insured Benefits Coordinator
regans@snuneymuxw.ca

Interested in joining our team?

Contact our Chief Community Health Officer, Marina White:

marinaw@snuneymuxw.ca
250-668-5244 

Learn more about some of our programs:

Accounts Payable / Non-Insured Health Benefits (NIHB) Program

This program supports safe, equitable, and timely access to health services by ensuring accurate financial administration of client benefits. Services include invoice processing, verification of eligible expenses, and coordination of Non-Insured Health Benefits such as medical transportation and accommodations. The role follows established policies and procedures to ensure accountability, compliance, and transparency, while working collaboratively with clients, providers, and internal teams to reduce barriers and improve continuity of care.

Designated Family Worker Program

The Designated Family Worker delivers client- and family-centred services grounded in cultural safety and trauma-informed practice. The program supports families involved with or at risk of entering Child and Family Services by providing advocacy, system navigation, and coordinated care planning. Services focus on strengthening family capacity, promoting child safety, and preserving family unity, while ensuring that families are active participants in decision-making and service delivery.

Community Based Water Monitor (CBWM) Program

This program contributes to population health, safety, and risk prevention by monitoring and promoting safe drinking water. Through regular in-home water testing and collaboration with Environmental Health Officers, the program ensures compliance with public health standards. Community education initiatives support awareness, prevention, and health promotion, aligning with accreditation expectations for environmental safety and community wellbeing.

Primary Care Physician Services

Primary Care Services provide accessible, continuous, and comprehensive care delivered by qualified physicians and visiting specialists. Services include clinic visits, home visits, and community-based care, ensuring responsiveness to client needs. The program emphasizes culturally safe, relationship-based care,

interdisciplinary collaboration, and continuity, supporting improved health outcomes and coordinated service delivery across the care continuum.

Home Care Nursing Program

The Home Care Nursing Program delivers safe, client-centred, and holistic care in the home environment, supporting individuals across the continuum of care.
Services include chronic disease management, wound care, palliative care, and home supports. Care is guided by evidence-informed practice, cultural safety, and trauma-informed approaches, with strong partnerships to ensure continuity, risk management, and quality outcomes.

Community Health Nursing Program

This program provides comprehensive, community-based health services across the lifespan, guided by a culturally grounded “One Canoe Family” model. Services include primary care, maternal and child health, immunizations, chronic disease management, and public health interventions. The program emphasizes health promotion, disease prevention, and early intervention, while supporting client engagement, care coordination, and access to services. Advocacy and navigation services further ensure equitable access and continuity of care.

Cultural Knowledge Program

This program supports culturally appropriate care and community wellness by preserving and promoting traditional knowledge, ceremonies, and spiritual practices. The Cultural Knowledge Coordinator ensures that services are aligned with community values, strengthening identity, belonging, and holistic wellbeing. This role contributes to cultural safety, client engagement, and respect for Indigenous ways of knowing, which are key components of accredited care.

Homeless Outreach Program

The Homeless Outreach Program provides accessible, low-barrier, and client-centred outreach services to individuals experiencing homelessness. Services include basic needs support, harm reduction, system navigation, and housing advocacy. The program emphasizes dignity, safety, and relationship-based care, meeting clients where they are and supporting progression toward stable housing and improved health outcomes. Collaboration with community partners ensures integrated and coordinated service delivery.

Mental Health & Wellness

Mental Health and Wellness counsellors at SFN Hulit Lelum offer one on one support for members navigating family relationships, substance use challenges, grief and loss, treatment or recovery related goals, and other needs. The foundation of this program involves providing culturally safe, low-barrier, person-centered support that recognizes each individual as the expert of their own life and wellness journey. For these reasons, counsellors strive to meet people wherever they are at and offer appointments in various formats depending on their needs and self-identified goals, including but not limited to in person sessions, land-based healing appointments, home visits, and other mediums.

Counsellors often support individuals with various applications and referrals in alignment with needs and goals.

 
Crisis Support and Wellness Programs
  • Elders Program:
    This program promotes respectful, culturally safe, and inclusive care for Elders, supporting social connection, health education, and access to services. Activities include gatherings, cultural engagement, and advocacy, ensuring Elders remain active participants in community life. The program supports dignity, inclusion, and responsiveness to identified needs. 
     
  • Youth Program:
    The Youth Program supports health promotion, prevention, and community engagement through culturally grounded and recreational programming.
    Initiatives encourage physical activity, leadership, and connection to culture and land. The program provides safe, inclusive environments that foster resilience, belonging, and positive development. 
     
  • Overall Program:
    Together, these services support intergenerational wellness, cultural continuity, and community resilience, aligning with Accreditation Canada’s focus on population health, inclusivity, and holistic care.
Men’s Group

This is a voluntary, non-judgemental group of men supporting each other through their life’s journey. This group is offered in the evenings and provides participants with:

  • Cultural connection
  • Supportive environment
  • Break feelings of isolation
  • Connection to others
  • Fun and relaxing space
  • Dinner & snacks to feed the healing spirit

Learn More or Get Involved